HOW I SUPPORTED AN ACCESS TO WORK CLIENT TO GET THE FUNDING THEY DESERVED
I wanted to share a recent experience to highlight how I can support you through the challenges that may arise when working with Access to Work (ATW) caseworkers. It’s not uncommon for clients to feel judged, second-guessed, or frustrated by caseworkers, especially when they don’t fully understand the complexity of ADHD-related needs.
A recent client of mine faced a difficult situation that is a perfect example of why I’m here to help. She applied for ATW funding back in August, and unexpectedly, her caseworker contacted her out of the blue. The caseworker became suspicious after seeing that I had briefly opened and then closed a CIC (Community Interest Company) for my services, leading to accusations of “scamming” based on a simple administrative detail that had no bearing on the actual support I provide 😱😱🤣🤣
This was just the beginning. The caseworker was extremely resistant to providing the necessary ADHD-specific coaching and only approved a small number of generic coaching sessions at a lower rate. Despite this, my client continued to face pushback, and the caseworker even refused to acknowledge my correct business details, including my PO Services trading name.
What happened next?
I stayed with my client every step of the way. We communicated through WhatsApp for over 15 minutes while she was speaking to the caseworker. I guided her on what to say to the caseworker during the call.
Together, we managed to navigate this challenging situation. Without my support, my client would not have been able to advocate for herself effectively. This experience demonstrates why my approach goes beyond just helping you fill out forms. I provide real-time, personalised guidance, to help you get the funding and support you’re entitled to, even when dealing with difficult caseworkers.
If you ever feel overwhelmed or unsure about navigating this process,I am here for you. Reach out to me. I’m here for you and will ensure you receive the support you need throughout.